Auto Generated UID (For Official Use Only):
26-07-15581593016
O*NET Job Zone:
Job Zone 1
O*NET Job Code:
43-4181.00
Work Days Per Week:
Not Applicable
Work Hours Per Week:
0
Estimated Work Hours Per Day:
0
Hourly Work Schedule Per Day:
The work schedule is unavailable at this time and will be assigned and adjusted as airline schedules become available.
Are Hours Per Day Flexible?:
N/A
Payment Frequency:
Bi-Weekly
Estimated Annual Salary (If value is 0, employer did not provide):
0
Opening Date of Announcement:
07/15/2026
Closing Date of Announcement:
08/28/2026
Anticipated Start Date of Employment:
00/00/0000
Anticipated Closing Date of Employment:
00/00/0000
Number of Job Openings:
15
Job Location:
Guam
Job Location Address:
FRR2+8RQ, E Sunset Blvd, Light Aircraft Commuter Facility, Tamuning, Guam
FLSA Covered?:
Yes
DOD or VEVRAA Related?:
No
Overtime Available?:
Not Available
Payroll Deductions:
Federal Income Tax, Social Security (FICA), Other Payroll Withholdings
Job Qualification Requirements:
High school diploma, GED or equivalent preferred. Strong customer-facing professionalism. Experience Minimum 1 year cargo handling, warehouse, logistics, freight forwarding or ramp experience. Prior aviation, ramp, warehouse or cargo experience helpful but not required. Minimum 1 year passenger service or customer service experience in aviation/travel preferred. Minimum 1 year in customer service, healthcare, hospitality or travel preferred. Minimum 2 years aircraft operations, load planning, dispatch support or related experience. Customer service, communication, computer proficiency, teamwork.
Additional Job Information: Benefits, Required Tools, Supplies, etc.:
Airport/SIDA badge eligibility. Must be able to work between the hours of 12:00PM – 08:00AM
Applicants may send their resumes via email: hr@poiaviation.com
If you need reasonable accommodation to apply for or participate in the selection process, please contact Human Resources at 671-922-1066/1070, Christina Benavente 671-777-9757/671-727-8163, or Blanco Yamada 670-285-2190.
Job Posting Type:
New
Visa Type:
Not Applicable
H-1A/H-2A/H-2B Related?:
Not Applicable
Staff Notes (For Official Use Only):
Confirmed by DC. 07/15/2026
Answer inquiries regarding flight information, passenger bookings and reservations, and lost-and-found baggage irregularities.
Check in outbound passengers and their luggage based on their flight itinerary, ensuring accuracy of travel documents and baggage tags.
Assist inbound passengers through immigration and customs and support outbound passengers during the boarding process.
Make public announcements regarding arrivals, departures, delays, and boarding details, following airline and airport standards.
Provide courteous, timely assistance to passengers, including those who may require additional help (e.g., language, mobility, or special service needs), while protecting their dignity and privacy.
Perform other duties and responsibilities as may be required by the job or for skill development in Airport Services.
Communicate with the Airport Services Supervisor and Lead Airport Services Agent (Passenger) regarding any flight or passenger-service irregularities requiring guidance or escalation.
Coordinate with the Load Planning Specialist for flight information and any load-related passenger service needs.
